Tennessee Valley Realty Associates

Residential Tenant FAQ

Questions new and prospective tenants frequently ask:

  • Q: When are new properties posted?

    Our website is updated continually to reflect our current and upcoming inventory of homes. Typically, new properties are added as soon as we get notice.
  • Q: Can I get more information about the neighborhood I am interested in?

    Because we work on behalf of the Landlord, we cannot provide any opinion on neighborhoods or schools. Our properties located in Knox county have school zone and census data found at www.kgis.org.

  • Q: How do I apply?

    • Visit us at our office
    • Request an application via email at pmtvra@gmail.com
    • Fill out an online application; this is the fastest, easiest method!
    Please note there is a $50.00 application fee for 1-2 adults  that is due before we can process your application; you can provide payment details on the online application, over the phone, or in person at our office. If there are more than 2 adults that will occupy the property, there is an additional $25.00 fee per adult. 

  • Q: What is required?

    • Non-refundable application fee
    • Valid photo ID
    • Authorization form
    • Income verification
    • Color photo of pet(s), if applicable
  • Q: Who must apply and who must be on the lease?

    TN Law requires that all adults (18 years of age and older) that would live in the home must be listed on the lease in order to have a legal right to inhabit the property. Therefore, each adult who will live in the home must apply. 

  • Q: How much can I qualify for?

    Typically, we require monthly household income of applicants to be three times the lease payments. If there is more than one adult living in the home then we will combine the monthly income of all adults that would reside in the home.  For example, if the monthly rental rate is $500 than the gross monthly rental rate of the applicants must be at least $1,500.
  • Q: How do you verify employment?

    Employment status will be verified with the current employer.  You will need to submit two of your most current paycheck stubs. If you are in the midst of starting a new job, we will then contact the future employer.

  • Q: What if I am a student or unemployed?

    In lieu of meeting the income requirements, an applicant may show certified proof that he/she has three times the total lease amount in liquid assets, such as stocks, bonds or savings account. Another option may be to secure a guarantor, or co-signing applicant.  The guarantor must complete a full application and pay the fee, and must meet all application requirements. The guarantor would also need to sign the lease.

  • Q: What items on the Credit and Background Check might negatively impact my application?

    • Felony convictions (within the past 10 years)
    • Violent misdemeanors (within the past 10 years)
    • Registered sex offender
    • Inclusion on the OFAC terrorist watch list
    • Severe financial delinquencies
    • Unpaid civil judgments
    • Items referred for collection
    • Prior Summary Ejectment filings
    • Current bankruptcies
  • Q: Do you accept pets?

    We accept pets on a case by case basis as determined by the owner of the property. All pets must be listed in the lease. There is a one-time non-refundable pet fee of $300 per pet. Any damage done by the pet is the responsibility of the resident. All pets must be registered and immunized in accordance with local ordinances. At the end of the lease the resident must provide proof of a flea treatment from a licensed exterminator. No pets can be tied on the property. Several breeds of dogs will not be accepted under any circumstances in accordance with a Breed Restrictive list we abide by per our agreement with Rental Property Owners. Among the breeds we do not permit are German Shepherds, Dobermans, Pit Bulls, Chows, Rottweilers, mixed breeds of those mentioned above, or any other breed that may be deemed vicious in our sole discretion.

  • Q: Do I need Renter's Insurance?

    Yes, our residents are solely responsible for insuring their own personal property that is located or stored upon the property leased. Any loss from the risks of damage, destruction or loss resulting from theft, fire, storm and other hazards and casualties are your sole responsibility.

  • Q: What am I responsible for as a resident?

    Typically, all residents are responsible for:
    • Securing all utilities for the home, unless otherwise provided
    • Lawn care, unless otherwise provided
    • Changing the furnace/air conditioning filters regularly
    • Minor repairs to your home, including, but not limited to, replacing light bulbs and clogged drains
    • Changing the smoke detector batteries during tenancy (these are new when you move in)
    • Pest control
    • Complying with all Homeowner Association Rules
    • Following the terms of your lease
  • Q: What do I have to pay for prior to moving in?

    You are responsible for paying the security deposit within 3 business days of application acceptance. You are responsible for paying the first month's rent, as well as any applicable fees (ex: pet fee) at the time you pick up the keys prior to occupancy.

  • Q: How can I pay rent after I move in?

    Rent can be paid by personal check, cash, direct deposit, Visa, Mastercard, Discover or money order until the 5th of the month. After the 5th of the month we will only accept rent in the form of certified funds. Additionally, late payments must include the late rent charges or they will not be accepted.  

  • Q: How do I turn on utillities at my future home?

    It is the responsibility of the residents, unless the utilities are included in the lease, to secure utilities (water, electric, gas, etc.) for their residence. We will provide information regarding which utility companies service the home, which you may then contact in order to set up services per their instruction.
     
  • Q: When is rent due?

    Rent is due on the 1st of the month and late on the 6th. Rent must be in our office by the end of the business day on the 5th of the month in order to not incur a late payment penalty. If you pay rent after the 5th of the month there is a late rent charge that is assessed equal to $20 per day until full payment is received. All payments made after the 5th must include the applicable late fee.

If you have any additional questions or felt we have left something out you can ask us a question here.